Are We a Good Fit?

Our Vaccine Policy follows the schedule outlined by the American Academy of Pediatrics (AAP). We also accept the schedule outlined by Centers for Disease Control and Prevention (CDC).

We work hard to not contribute to the growing issue of overprescribing and overusing antibiotics. We educate families on appropriate use of antibiotics, follow evidence-based guidelines, and don’t automatically treat every instance of ear pain or a green runny nose with antibiotics.

We also do not routinely prescribe antibiotics over the phone, as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

As your child's primary source of medical care, we work hard to provide comprehensive, quality care. To that end, we expect that you contact our office FIRST before seeking specialty care or going to another primary care provider for urgent care.

Whether we can provide care for your child in our office, or we have to refer you to an appropriate specialist, we want to be involved in every step of care coordination for your child.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your child's medical record.

Our practice prides itself on efficiency through use of technology. Almost all of our new patient and check-in paperwork is done online, via text to your cell phone or email.

You will also be encouraged to consult our website and to register for, and use, our patient portal.

We make every effort to meet the needs of our patients, offering both routine well visits and sick visit appointments.

We do allow for walk-in appointments, however walk-ins will be seen in the first available sick visit appointment slot. As such, you may be asked to wait longer than a family that scheduled their visit.

To ensure we provide you with the most efficient care, we highly recommend you call ahead to schedule an appointment.

Please familiarize yourself with our office hours to see if they work for your family.

We have a physician on call 24/7. When our office is closed and you have an urgent issue that cannot wait, you can call our main number and our After Hours Answering Service will assist you in reaching the appropriate Nurse Line, or on-call Provider, who will give you advice regarding your child's problem.

You may wish to check the "Is Your Child Sick?" section of our website for helpful information before using this service. Read more about After Hours care.

Make sure we participate with your insurance plan. Click here for more information concerning insurance.

It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards to us at each visit, and be prepared to pay any copays at the time of service.

Our billing staff will do their best to assist you with insurance questions; however, if you have questions about your coverage, it is best check with your specific insurance company.

Our office does not want you to be surprised by a bill, but must always bill your health plan based on federal guidelines and the actual services provided.

Please read our Financial Policy for more information regarding insurance.

For acute care, call the office to speak with our staff, who will listen to your concerns and schedule an appointment for you. Sometimes an appointment may not be needed, and staff will advise you regarding your issue, or check with the physician and call you back.

Well-child visits may be scheduled up to 12 months in advance either during a visit, at check-out, by phone call, or by portal request.

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

As a courtesy, we will remind you of your upcoming appointments via text message. We may also send appointment reminders via email if we have one on file.

We ask that you arrive 5 minutes before your scheduled appointment time.We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We request 24 hours notice for cancellation of appointments.

A $25 fee will be charged for a second missed appointment. The third consecutive missed appointment will result in a $50 fee and possible discharge from the practice.